Fleezle – Rants R Us

Now BVHE won’t honor 5 free Blu-Ray offer due to “missing” UPC code

by on Feb.01, 2008, under Rants

Just not my day today…after a lovely day at work which will end up with me working all night because a customer decided at the last second they don’t want to do any of the work, I come home to an envelope from Buena Vista Home Entertainment, the Disney arm that puts out DVD and Blu-Ray discs, and was offering 5 free BD discs (from a limited selection – only one of which I would have actually purchased, mind you) for buying a qualifying Blu-Ray player (like the Playstation 3). My 5 free Blu-Ray discs I’m supposed to get for buying my PS3 has been rejected because they claim I didn’t include the UPC symbol. I most definitely DID – I checked several times before sealing the envelope that it was in there, and all I have now is a hole in the box where it was. So what am I supposed to now? They are asking me to send them the UPC code, which I already did, and THEY lost. Sigh…

Update [2/5]: I e-mailed. They said to call. I called. They said to fax…we’ll see…

Update [2/23]: Called again today…they apparently “received my request into the system” last week. Only took them 10 days from when I faxed. Supposedly I’m qualified now, but it can be another 5 weeks to receive the discs. We’ll see…

Update [3/30]: 5 weeks TO THE DAY of my phone call, the movies arrived – even though a few days ago the web site still listed me as unqualified. At least now I have a couple movies I actually want to watch…


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